Choosing an industrial equipment supplier in the Philippines is important because the products you purchase can make or break your business. The machines you bought either run efficiently or often break down in the middle of an operation. The wrong choice you made in choosing a supplier can cost you money and time.
When looking for the right industrial equipment supplier in the Philippines, think about what your business requires. With so many equipment suppliers out there, how do you decide? Here are 7 factors to guide you when choosing the best industrial equipment supplier that can help your business succeed.
7 Factors When Selecting an Industrial Equipment Supplier
1. Expertise
The best industrial equipment supplier in the Philippines offers technical support. Its team is knowledgeable and exhibits expertise in the products they are selling. Aside from installation, they are capable of guiding the clients on how to efficiently operate the machine properly. They must be able to set up the specifications according to your business needs and answer questions about the product. The technical team can share troubleshooting techniques that can help clients when equipment suddenly stops working.
2. Quality
Choose an industrial equipment supplier that offers superior quality. This is a factor that plays a role in establishing efficient operations in your facility. Check the quality of the machines personally. A trusted supplier stays true to what is promised. Aside from quality, the products must be compliant with all industry regulations and standards. You may also read reviews or ask other customers who have experienced using the equipment before making a decision.
3. Product Availability
An industrial equipment supplier must have sufficient stocks to meet your demand. You can spot a reliable industrial equipment supplier if its stocks are sufficient to cater to the needs of clients as required. Attending to client needs is a priority for them in order to not let the customers wait for a long time..
For instance, an industrial equipment supplier must be capable of providing machines like CIJ printers or TTO for product coding when a client needs them.
4. Reputation
The reputation of a company can make a customer more confident in choosing them over other options. Do your own assessment. What is their industry reputation? You can ask colleagues for recommendations or read online reviews when searching for an industrial equipment supplier. Check how long they have been in the industry. Know their clients and their feedback about their products and post sales support.
5. Availability of Consumables
Smooth and continuous operations are essential for productivity. You can achieve this as a manufacturer with the continuous supply of consumables for the equipment you use in your facility.
Industrial consumables refer to products that are consumed while accomplishing a job. They are essential for proper operations. Consumables may be in the form of lubricants, oils, printing ink, and protective wear, among others. Before finally choosing an industrial equipment supplier for your business, see to it that they can provide the consumables required to operate your machine. Choose a supplier of industrial equipment in the Philippines that can provide a steady supply of consumables for the machines it sells to its clients.
6. Availability of Parts and Services Unit
Every single component of equipment is important to keep it running smoothly and efficiently. Even a missing screw can hamper business operations. An industrial equipment supplier in the Philippines has available parts and service units when a client needs them–especially the ones that are prone to wear and tear. If it is selling a filling machine, it must have available parts like a hopper, sensors, and signals. With a bottle capping machine, a supplier must be able to provide parts such as capping headsets or spindles that can be replaced during repair or maintenance.
7. After-sales Service
It would be a nightmare for a manufacturer to invest in a machine and find out later on that it doesn’t come with after-sales support. It would be like letting money go down the drain.
Choose an industrial equipment supplier who stays in touch even after they made the sale. Ask about the support that they provide after you make a purchase. You can trim down your options to those that can guarantee post-sales support and promptly address any issue that you may encounter while operating the machine. A dependable industrial equipment supplier in the Philippines will act as your partner in growing your business.
Elixir offers services such as Aftersales Support, Spare Parts, and Maintenance for its clients. It has a quick response time to ensure that client issues are addressed within 24 hours of the initial report. Aside from annual machine maintenance and line audit maintenance, it also offers on-call machine diagnosis and recommended action plans to assist clients in proper machine operation. These services add greater value to the actual purchase as they ensure that customers receive the best services from pre-sales until post-sales.
ALSO READ: Business Owner’s Checklist: 9 Attributes of a Reliable Industrial Equipment Supplier
The right industrial equipment supplier can make or break your chance for business success. Fortunately, finding the one that can help your business is possible. Keep in mind the factors that you need to consider to be guided in making the right choice. Elixir is a trusted supplier of high-quality industrial equipment from top manufacturers around the world. Over the years, it maintained a good reputation as a solutions provider for businesses that need reliable manufacturing equipment.
Be confident with your investment and get the after-sales support services you need.u..